Shipping & Returns

SHIPPING DETAILS

During our slower months (January through October), you can expect your order to be shipped in 1-3 business days. In our busy months (November and December), please allow 3-5 business days for your order to be pulled and shipped. Shipping time will then depend on where your order is being shipped. In most cases, please allow up to 10 business days to receive your order from the time you placed it online.

Please note, we only ship Monday through Friday. Orders submitted on Thursday or Friday during the hot summer months will not be shipped until the following Monday.  If you have chosen Express shipping and it is a Thursday or Friday, please call us if your package needs to ship before the following Monday. If you have chosen an Express shipping option any day of the week, and you need the order to ship the day it was placed, the order must be submitted by 12:00pm MST.

To ship to APO/FPO addresses, you must select the USPS Priority Shipping Option to get a proper quote. If you are not shipping to an APO/FPO state (AA, AE, AP) and you select USPS Priority Shipping, your ship option may be changed and you will be charged additional shipping costs.

RETURNS

Hammond’s Candies is proud to handcraft some of the world’s most nostalgic candies with the same careful craftsmanship that Mr. Carl T. Hammonds, Sr. originally created in 1920. If for some reason, you are not satisfied with your purchase, you may contact our mail order and/or quality control department(s) for a replacement, credit or refund. Toll Free: (888) 226-3999 / Direct: (303) 333-5588